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Cargojet Wins Shippers Choice Award

July 10, 2009

Mississauga, ONT – Cargojet is pleased to announce that it has once again been awarded the Shipper’s Choice Award.  Cargojet surpassed shipper expectations in the total Industry Sector Average and particularly in the key areas of On-time Performance, Customer Service, Quality of Equipment & Operations, Competitive Pricing, and Leaders in Problem Solving. Cargojet’s total 2008 aggregate score was 134.57, which was measured against the overall 2009 benchmark of excellence of 122.01. Cargojet is the only Canadian Air Cargo carrier, to receive this honour for the seventh year.

Canadian Transportation and Logistics magazine, a leading industry publication, embarked on a ground breaking project to provide easily accessible, statistically valid and nationally relevant benchmarks for the quality of service provided by transportation suppliers in this country.

The survey was conducted in conjunction with the federal government and research firm G. Bramm & Associates who surveyed over 4500 Canadian shippers.  Providing them with an opportunity to set benchmarks for expected carrier performance in seven key areas and to rate their top carriers against those benchmarks.

 “Cargojet continues to exceed the expectations of our customers by delivering a premium product into the North American marketplace.  Our on time performance levels continue to exceed 98.7% and this award is a result of the dedication and loyalty of our professional team, consisting of over five hundred employees, who are the driving force of Cargojet.” says Ajay Virmani, President & CEO.

P. Dhillon
Vice President Marketing, Public & Government Relations
Tel: (905) 501 7373
pdhillon@cargojet.com