Cargojet Wins Shippers Choice Award
July 5, 2007
Mississauga, ONT – Cargojet is pleased to announce that it has once again been awarded the Shipper’s Choice Award. Cargojet surpassed shipper expectations in the total Industry Sector Average and particularly in the key areas of On-time Performance, Quality of Equipment & Operations, Customer Service, Leadership in Problem Solving, Competitive Pricing, and Value-Added Services. Cargojet’s total 2007 aggregate score was 128.2, which was measured against the overall 2007 benchmark of excellence of 119.6. Cargojet is the only Canadian Air Cargo carrier, to receive this honour for the fifth year.
Canadian Transportation and Logistics magazine, a leading industry publication, embarked on a ground breaking project to provide easily accessible, statistically valid and nationally relevant benchmarks for the quality of service provided by transportation suppliers in this country.
The survey, conducted in conjunction with the federal government and research firm G. Bramm & Associates surveyed 4500 Canadian shippers. Providing them with an opportunity to set benchmarks for expected carrier performance in seven key areas and to rate their top carriers against those benchmarks.
“Cargojet continues to exceed the expectations of our customers by delivering a premium product into the Canadian marketplace. Our on time performance levels continue to exceed 98.5%. This award is a result of the dedication and loyalty of our professional team, consisting of over four hundred employees, who are the driving force of Cargojet.” Says Ajay Virmani, President & CEO.
Cargojet is Canada's leading provider of time sensitive overnight air cargo service. Cargojet operates its network from coast to coast transporting over 500,000 pounds (226.8 tonnes) of volumetric time sensitive air cargo to thirteen major cities in Canada each business night.
For additional information, please contact
VP Marketing, Public & Government Relations
905 501 7373 ext 135